| Analysts
"Heroix eQ is right on track. The product’s ability
to bridge the gap between business strategy and day to day
IT operations provides a huge gain for today’s strapped IT
departments. Heroix eQ's Line of Business Views allow administrators
to see beyond individual technology silos - enabling better
management of the business system as a whole. Key personnel
across the organization - system/network administrators, DBAs,
application managers, business line managers - no longer need
to waste their time trying to decipher what the problems are,
who needs to know, what impact they will have on the business,
or what corrective measures need to be taken. With Heroix
eQ this information is immediately available and easy to spot."
Jasmine Noel
Ptak & Noel Associates
"In these tough economic times, IT organizations need
tools that enable them to manage complex, distributed applications
without increasing IT staff In this regard, the latest release
of Heroix eQ is a step in the right direction."
Tim Grieser
IDC Program Vice President
Enterprise System Management
IDC
Customers
"Using Heroix eQ is like having a crystal ball that
provides us a clear view of the present and future health
of our IT environment. Now WBP’s’ IT staff – and business
operations – run more efficiently, more effectively. For the
first time, we are now able to clearly bridge the management
of our IT environment directly to our business activities.
Companies looking for an application performance management
solution that offers extensive functionality without a hefty
price tag should definitely look at Heroix eQ."
Gordon Arbesman,
Network Administrator at Worker Benefit Plans of The Lutheran
Church - Missouri
Synod (LCMS), an administrator of health care and other benefits
for 50,800 LCMS church, university, and school workers and
their families.
"Heroix eQ provides a huge amount of performance management
capability -- allowing us to maximize the value of our IT
investments and helping us ensure the needs of our user community
are met. The rich features in Solution Studio make it easy
to monitor IT assets and processes that are unique to our
business. And, the Web reporting portal helps us focus on
the right issues and serves as communication tool for key
personnel in our IT team. Heroix eQ is providing us with the
ability to be pro-active in the management of our server platform.
This will provide us greater uptime which directly equates
to a higher level of service to our user community."
Ron Ferguson
Manager, Information Technology
Bridgestone/Firestone
"Both the Heroix support team and the product have greatly
exceeded my expectations. I don't know of any other company
where tech support places calls to users just to see how things
are going. They do everything in their power to ensure that
my experience with their company and their product is a good
one. The Heroix tech support team is in a league of its own."
David Gregg
Network Server Administrator
Bridgestone/Firestone
"We were looking for an extensive performance management
product that could be quickly implemented and expanded to
address our unique business needs. We looked at multiple products
but felt that Heroix eQ had the most to offer.
"I was extremely impressed with the Web interface and
love that Heroix eQ enables our IT team to stay ahead of the
curve in terms of disk space, memory usage, CPU utilization,
and uptime trends. I also like the fact that I can access
Heroix eQ from any machine -- even from home."
Ed Sinamark
IT Manager
DUSA Pharmaceuticals
Reviewers
"The Heroix product is in a class of its own, with a
complex and comprehensive set of monitoring rules that can
be extended almost indefinitely; it's the best pick if you
need to set up your own rules and responses for difficult
situations."
Mike Gunderloy,
"Tame Those Servers Behaving Badly," MCP
Magazine, September, 2004
Heriox's eQ Management Suite clobbered systems problems for
us. In addition to hunting and gathering data using agents,
eQ offers useful suggestions. The well-designed interface
gives you an overview into systems performance networkwide,
while letting you publish custom reports to any number of
constituencies.
Network Computing, in naming Heroix
eQ as
winner of 2004 Well-Connected Award for Systems Management
Heroix's eQ Management Suite easily emerged victorious
in our tests. It's a highly flexible, comprehensive application
and network monitoring tool that excels at early problem detection,
often fixes problems without human intervention, is robust,
reliable and scalable, produces highly useful reports, is
easy to use and is priced right. We recommend you give eQ
a close look. Network administrators in your company will
wonder how they every got by without eQ, and we believe the
tool will make their uptime and availability statistics shine.
Barry Nance
Network Testing Labs
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