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How to Videos & Product Tours

5 minutes each

Quick Tour of Longitude

How to install Longitude

You've installed Longitude ... now what?

How to configure Longitude monitoring

How to set up users in Longoitude

Got Standard ... need Professional?

What makes Enterprise ... Enterprise

How to configure role-based security

How to set up an SLA

How to create virtual views

Overview of Longitude Reporting

Longitude Archived Report Groups

How to monitor user experience with synthetic web transactions

Deep Dive - Tour of Longitude (38 minute video download - Windows only)

Tour of Longitude (Flash)

Archived Webinars

5 Steps to Better End User Experience Using Service Level Agreements (video, registration required)

5 Monitoring Improvements to Make for Free in 2010 (video, registration required)

White Papers

Monitoring Tactics for Tight Budgets: 4 Tips for Maintaining and Improving User Service Levels During the Economic Downturn (registration required)

Best Practices Guide to Microsoft Exchange Server Tuning & Monitoring : 5 Key Areas You Must Focus On To Optimize Performance & Availability (registration required)

Best Practices Guide to IT Management Reporting and Alerting: 10 Key Performance Indicators That Make You a Hero (registration required)

Best Practices Guide To Improving The End-User Experience: How to Maximize SLA Performance with Synthetic Web Transaction Monitoring (registration required)

Best Practices Guide to Network Monitoring (registration required)

Best Practices for Automated Agentless IT Monitoring (registration required)

Using Enhanced Application Monitoring to Achieve Peak SQL Server Performance (registration required)

The Best Practices Guide to Developing and Monitoring SLAs(registration required)

8 Tips for Delivering the Performance End-Users Demand: Intelligent Agentless IT Monitoring (registration required)

How to Monitor IT-Driven Business Services: The "Ize" Have It (registration required)

ROI for Automated Monitoring and Management -- No Rocket Science, Just Three Practical Models (registration required)

Podcasts

Never Waste a Good Crisis (MP3/4MB)

IT Managers are from Mars, Business Managers are from Venus (MP3/4MB)

ROI of Switching Monitoring Products (MP3/4MB)

Taming the Windows Event Log Beast (MP3/4MB)

Virtualization - The Good News and The Bad News (MP3/4MB)

Why Everyone Needs SLAs (MP3/1.5MB)

Brochures

Heroix Longitude® Overview (PDF/550K)

Heroix Longitude® (PDF/1.1MB)

Heroix eQ Management Suite (PDF/265K)

RoboMon for Windows NT/2000/2003 (PDF/141K)

RoboMon for OpenVMS (PDF/38K)

Media & Analysts

Jasmine Noel: "Heroix Closes the IT Communication Gap" (PDF/304K)

Enterprise Management Associates: Product Enhancements in Longitude V3 (PDF/201K)

Jasmine Noel : Heroix Longitude: IT Management Sophistication Meets Usability (PDF/166K)

Enterprise Management Associates: Heroix Offers User-Defined and Out-of-the-Box SLAs (PDF/273K)

Heroix Longitude earns the Network Testing Labs World Class Award (PDF/60K)

Heroix eQ Wins 10th Annual Well-Connected Award (PDF/74K) (Awarded by Network Computing)

Howard Reisman keynote speech at ReedLogic Storage & Systems Management Conference (PowerPoint/2.7MB)

Case Studies

Bunker Hill Community College - Achieving High Availability

University of Alaska - America's Final Frontier on the Forefront of Technology

Arrowsight - Arrowsight Keeps an Eye on IT Performance and Ensures Customer Satisfaction with Heroix Longitude

Fallon Clinic - Ensuring the Health of Healthcare at Fallon Clinic

Lutheran Church - Missouri Synod

Product Datasheets

Heroix Longitude Datasheets

Heroix eQ Management Suite Datasheets

RoboMon Datasheets

new or updated items

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